How is Knowledge management linked with Performance management?

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How is knowledge management defined?

It is a process of capturing, keeping and spreading the idea or knowledge and experience of workers in the organization. Its goal is to provide a culture for learning that encourages knowledge sharing to employees. In addition, this will help organizations to obtain competitive advantage and empower workers to learn, be involved and be productive (Campbell, F. (2013)).

Knowledge management and learning development should integrate the knowledge resources, make sure new knowledge is shared constantly maybe through training, communities and learning materials. It should be able to identify gaps that needs to be filled and look for capability for an organization (Milton, N. (2015)).

Do you know that there are different types of knowledge that can be shared within an organization?

Tacit Knowledge is information that a person can keep in the mind and cannot share or distribute with others.  

Explicit knowledge is where information or knowledge is easily taught. It may be from records, files, documents.

For more information on knowledge sharing and the types of knowledge, click on the video 📹 below,


How important do you think knowledge management is for an organization?

With knowledge management, workers can establish a greater impact and make exceptional decisions. Further, it is an important aspect for an organizational culture and workers can contribute their knowledge and share with the organizations, rewarding them in turn. Decision making could be made easier as it gives workers the responsibility (Andreev, I. (2023)).

Do you think knowledge management can be useful for us?

Hill, J. (2021) wrote in his blog that knowledge management can be useful for an organization in many ways. Knowledge management platforms can easily interact new hiring people to give knowledge so that they will be able to understand the source of information and how to look into the information. This will help to save time when looking for information for the new employees and get what they need. Another usefulness is that knowledge management could help to improve training by ensuring that employees will get to to use quality training and materials and making new employees feel confident and productive when working with their team.

How is performance management defined?

360 learning, (2013) team explained that performance management is a management process that sets goals for employees and make them understand the goals about how to stay in line with the team and organization’s objectives at large. Foundation of performance management lies in transparency, guiding and rewarding. 

Phogat, N. (2019) further mentioned that performance management strategy ensures that employee performance with goals of the organization will give excellent workforce performance and results and at the same time, reduce risks and costs that are included in HR processes. This will help to provide high performance for the organization. 

Knowledge management & Performance management are both essential for a business.

If we learn and increase knowledge, we can improve performance and if we learn from performance, we can increase knowledge. Knowledge management should be linked with performance management in particular with the three functions of performance management (metrics, benchmarking, target setting). So that, performance will continuously improve through knowledge management. 


References

360 learning, (2013) Performance management 101: What it is, why it works, and how to embrace it, 360Learning. Available at: https://360learning.com/guide/performance-management/performance-management/ (Accessed: March 18, 2023). 

Andreev, I. (2023) Knowledge management: Importance, benefits, examples [2023], Valamis. Valamis. Available at: https://www.valamis.com/hub/knowledge-management (Accessed: March 18, 2023). 

Campbell, F. (2013) What is Knowledge Management and why is it important for UK learning organisations?, 360Learning. Available at: https://360learning.com/blog/uk-knowledge-management/ (Accessed: March 18, 2023). 

Hill, J. (2021) How knowledge management improves the training and onboarding process, Bloomfire. Available at: https://bloomfire.com/blog/how-better-knowledge-management-improves-training/ (Accessed: March 18, 2023). 

Milton, N. (2015) How KM works with learning and development, How KM works with Learning and Development. Available at: http://www.nickmilton.com/2015/08/how-km-works-with-learning-and.html (Accessed: March 18, 2023)

Phogat, N. (2019) Performance Management and Learning and development in talent management, LinkedIn. Available at: https://www.linkedin.com/pulse/performance-management-learning-development-talent-nancy-phogat (Accessed: March 18, 2023). 

Comments

  1. TharangaMarch 18, 2023 at 12:05 AM

    Effective knowledge management is essential for effective performance management because it helps organizations identify, capture, and leverage critical knowledge and expertise to achieve their processes, organizations can create a more efficient and effective workforce that is better equipped to achieve its objectives. Good article.

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:36 AM

      Thank you for commenting Tharanga and adding your insights as well.

      Delete
  2. W.J. Chrishan Fernando.March 19, 2023 at 6:23 AM

    A performance management strategy reduces the risks and costs associated with HR procedures and ensures that employee performance aligns with company success and maximizes workforce performance and results. Your descriptions and findings are very valuable.

    ReplyDelete
  3. Dhanushka Jayanath March 19, 2023 at 9:22 AM

    Nice and valuable post.good job

    ReplyDelete
  4. Sanduni KarunanayakeMarch 19, 2023 at 9:32 AM

    Knowledge management techniques would be benificial for problem solving, dynamic learning, strategic planning decision making and avoid burnouts and would increase organizational intelligence. Sharing knowledge boost productivity while also empowering to conduct duties efficiently and effectively, thus improve organizational performance.

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:38 AM

      Thank you for adding your thoughts on to my article.

      Delete
  5. Anushka DarshanaMarch 19, 2023 at 10:03 AM

    we will see a focus on more strategic learning – the training of skills aligned with the capabilities the organisation needs to be competitive. This can include hard skills, which are more technical, and soft skills, like communication, time management, and analytical and critical thinking skills (Vulpen, 2023).

    ReplyDelete
  6. Suranga WijayarathnaMarch 22, 2023 at 6:50 AM

    I completely agree with your analysis that knowledge management and performance management are both essential for a business. Knowledge management provides the necessary information and resources for employees to perform at their best, while performance management ensures that employees are aligned with the goals of the organization and are working towards achieving them. By linking these two functions together, businesses can continuously improve their performance through a culture of learning and knowledge sharing. Overall, investing in knowledge management and performance management can help businesses to be more productive, efficient, and competitive in today's fast-paced and rapidly changing environment.

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:39 AM

      Thank you on your wonderful comment and adding your thoughts to my article Suranga. Greatly appreciated.

      Delete
  7. Nuwan SampathMarch 24, 2023 at 8:48 AM

    any organization will have access to the knowledge and tools they need to perform their jobs well thanks to knowledge management. Additionally, it aids company in keeping that information for use in the future, which fosters productivity, a better working environment, and a reduction in repetitive tasks. your analysis is great and all the importance topic are including,

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:40 AM

      Thank you so much Nuwan on your valuable comment.

      Delete
  8. Tharanga JayasundaraMarch 28, 2023 at 12:12 AM

    The chosen topic is really appealing, and I would like to emphasize the following summary: Knowledge management involves ensuring that teams and people have the knowledge they need to complete tasks more quickly and perform better. As a result, performance feeds knowledge, and knowledge also comes from performance. A closed loop between performance and learning is possible. Excellent essay!

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:41 AM

      Thank you on your valuable comment Tharanga and sharing your thoughts in this article as well.

      Delete
  9. George BertusApril 1, 2023 at 2:59 PM

    A really good article. In a changing world employees need to acquire skills and knowledge to keep up to times. Providing employees with these help the company keep up with the changes in the market. (Davenport, 1994): “Knowledge Management is the process of capturing, distributing, and effectively using knowledge.”

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:41 AM

      This comment has been removed by the author.

      Delete
    2. Iresha UdariApril 17, 2023 at 3:42 AM

      Thank you for your valuable comment George.

      Delete
  10. Rangana DilshanApril 13, 2023 at 12:13 AM

    Your article is perfect.. Further more I like to add this point. When we talk about the tacit and explicit knowledge, your this blog also come under explicit knowledge. Every organization should try to transfer tacit knowledge to explicit knowledge. For that there should be a effective knowledge management system. If the employees having enough knowledge to perform assigned task, definitely there performance may improve.

    ReplyDelete
    Replies
    1. Iresha UdariApril 17, 2023 at 3:42 AM

      Thank you for adding your supportive thoughts to my article Rangana.

      Delete

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